The warranty for bags is one year from the purchase date with proof of purchase.
Please send your item to the address below with the following information:
Name
Telephone number
Email address
Return shipping address
Copy of the proof of purchase
Brief description of the problem you are having (typed or neatly printed please)
Attn: Service Center
193 Avenida La Pata
San Clemente, CA. 92673. USA
We will have a tech take a look at it asap once it has arrived at our service center.